FREQUENTLY ASKED QUESTIONS

You will find the answers to our most frequently asked questions below. If your question remains unanswered, please contact the Club and we will be happy to assist you.

AquaVie Fitness + Wellness Club believes that people are at the center of everything we do, from caring for our employees and guests, to serving the communities where we live. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. Building a community that is respectful and kind towards one another is who we are.

We recruit and reward and advance employees based on capability and performance — regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, Veteran status or physical ability.

Everyone is welcome at AquaVie. We offer monthly memberships as well as single day passes. AquaVie is also open to guests of The Westgate Hotel. Children under 16 are not allowed in the workout areas or locker rooms.

Guests are encouraged to valet at The Westgate Hotel.
Daily maximum parking rate is $50. For shorter visits, the first hour is $12, while every additional 30 minutes or part thereof is $6.00.

Some club membership levels include three hours of complimentary parking ($6 every half hour after, $50 max), including EV charging stations. Please review your membership agreement to confirm if parking is included.

To ensure a safe and efficient parking process, all guests and AquaVie members are required to stop and identify themselves at the valet station. Walking up and down the ramp is unsafe and prohibited.

Yes. AquaVie Fitness + Wellness Club has personal trainers ready to help you reach your fitness goals with private personal training sessions. They are also available to help answer any questions about our state-of-the-art weight and cardio machines. Please contact our AquaVie front desk for more information or to book a personal training session.

AquaVie Fitness + Wellness Club offers a variety of group classes that are open to all guests and members. View Classes

Anyone receiving an AquaVie Spa treatment, all AquaVie Fitness + Wellness Club members, day pass guests and guests of The Westgate Hotel are welcome to use the Rooftop Pool. The pool is open Monday through Friday, 5 AM to 10 PM and Saturday through Sunday, 7 AM to 7 PM. Poolside food and beverage service is also available during those hours.

No outside food or drinks are allowed on the pool deck. AquaVie offers a full menu of appetizers, main dishes, refreshments and alcoholic beverages for purchase. Please open your smart phone camera and point it to the QR code sign on pool deck to view menu and place order. View The Menu >

Yes, keyless lockers are provided for all AquaVie guests.

Any guest receiving a spa treatment is encouraged to indulge in our extensive list of amenities to create a full and luxurious wellness experience. Amenities include steam room, dry sauna, fitness equipment, relaxation area with refreshments, rooftop heated pool, hot tub and private showers.

Prenatal massage and pampering during pregnancy is the perfect way to treat yourself during this special time. Not only does it reduce stress and improve overall wellness, but it’s a great way to relieve some of the discomforts of pregnancy. AquaVie Spa is able to offer specialized treatments to our mothers-to-be who are in their 2nd and 3rd trimesters. Please inquire with Spa Concierge for details.

AquaVie is ADA accessible for guests offering:

  • Elevator access to all floors
  • Roll-in restrooms, shower, sauna and steam rooms with grab bars and accessible sink
  • Pool and Hot tub power lifts
  • Broad assortment of fitness equipment
  • Sound and strobe lights for emergency exit

Yes, AquaVie Spa accepts Spafinder gift cards for any spa service. Please mention to Spa Concierge upon arrival. Spafinder gift cards are not valid towards food and beverage.

18% automatic gratuity charge is added to the full value of all spa services.

Guests are encouraged to lock their bicycle or scooter in the Westagte Hotel parking parking garage at the bike rack.

Yes.

Gift cards are valid for Personal Training, AquaVie Spa services, retail products, and more!

You may purchase by contacting our spa concierge at 619-557-3663 or by purchasing online >

*Promotional gift cards are not valid towards Sales and Catering events or AquaVie Membership Dues.